SHIPPING POLICY
Effective Date: January 18, 2026
At Canal Lighting Parts US, we understand that speed is everything. Because our apparel is custom-engineered and printed on demand, we require a dedicated period for design, precision processing, and quality inspection before your order hits the road.
1. SHIPPING TIMELINES
Your total delivery time = Processing Time (Production) + Shipping Time (Transit).
| Shipping Method | Processing Time | Shipping Time |
| Standard Shipping | 3 – 5 Business Days | 5 – 10 Business Days |
| Insured Shipping (YunExpress) | 3 – 5 Business Days | 4 – 6 Business Days |
| Expedited Shipping (DHL Express) | 3 – 5 Business Days | 2 – 3 Business Days |
2. SHIPPING FEES
We offer flexible shipping options to match your pace:
| Shipping Method | Base Fee (1st Item) | Per Additional Item |
| Standard Shipping | $4.99 | +$1.99 |
| Insured Shipping | $9.99 | +$2.99 |
| Expedited Shipping | $35.99 | +$20.99 |
Special Offer: FREE Standard Shipping on all orders over $150.
3. IMPORTANT NOTES
Custom-Made Excellence: Since every item is a custom-made piece, we require this processing time to ensure perfect quality before dispatch—even for blank items.
Business Days: Delivery times are calculated based on business days (Monday – Friday), excluding weekends and public holidays.
4. ORDER TRACKING
Transparency is our priority.
You will receive an automated email containing your Tracking Number as soon as your order has been dispatched from our facility.
If you have not received tracking information within 5 business days, please contact us immediately at support@canallightingparts.us.
5. DELIVERY ISSUES & RETURNS
Upon receiving your order, please inspect it immediately. If there are quality issues (printing defects, transit damage) or incorrect sizing information compared to our size chart, please contact our customer service team.
For full details on our return process, please visit our Return & Refund Policy.
CONTACT INFORMATION
CANAL LIGHTING PARTS US
Address: 75101 Sego Lane Ste B, Palm Desert, CA 92211, USA
Email: support@canallightingparts.us
Support Hours: Mon–Sun: 9:00 AM – 5:00 PM (PT)
